Rent & Service Charge Assistant

Aspire Housing; England; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A community-focused housing organization is seeking a Rent & Service Charge Assistant to oversee rental income administration. The successful candidate will ensure customers' accounts are accurate while working within a small team. Ideal candidates should be self-motivated, possess excellent communication skills, and have attention to detail. This position offers competitive pay, 22 days holiday plus additional benefits, and is subject to a basic DBS check. Homeworking with some travel required.

Benefits

22 days holiday plus bank holidays

Comprehensive employee assistance program

Ongoing training and development

Company pension scheme

Wellbeing provisions

Qualifications

• Previous experience in a similar role would be ideal.
• Self-motivated and proactive with a positive can-do attitude.
• Ability to work under pressure with great communication skills.

Responsibilities

• Oversee the administration of Aspire Housing's rental income.
• Ensure customers' accounts are up-to-date and accurate.
• Work as part of a small team ensuring complete accuracy.

Skills

Self-motivator

Great communication skills

Attention to detail

Microsoft Office skills

Team player

Job description

Job Title : Rent & Service Charge Assistant

Salary : £24,242.40

Hours per week : 37

Contract type : Permanent

Location : Homeworking with some travel to Newcastle under Lyme

Would you like to work for a Sunday Times Best Places to Work organisation?

About the role

We currently have an exciting opportunity to join our Finance Department. Working as part of a small team you will oversee the administration of Aspire Housing's rental income, ensuring customers’ accounts are up-to-date and accurate. You will need a keen eye for detail to ensure complete accuracy whilst being able to work to deadlines.

What you’ll need to succeed

• Self-motivator and proactive
• Great communication skills
• Positive can-do attitude
• Attention to detail
• Ability to work under pressure
• Microsoft Office skills
• Team player
• Previous experience similar role would be ideal

In return we can offer you :

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 22 days holiday (increasing with length of service) + bank holidays + 3 concessionary days at Christmas
• Comprehensive employee assistance program.
• Ongoing training and development in your role.
• A full benefits and discounts platform.
• Holiday buy, tech and annual saving schemes.
• Volunteer days.
• Competitive rates of pay.
• A generous company pension scheme.
• Wellbeing and stay safe provisions to look after you at work.

This role is subject to a basic DBS check.

Closing Date : 7th December 2025

Interview Date : 17th December 2025