Renewal Support Analyst

G MASS; City Of London; On-site; GBP 34,000 - 40,000; Full time

Job summary

A Lloyd’s market MGA is seeking a Renewal Support Analyst to support renewal activities and broker communications. You will prepare renewal documentation, monitor premium flows, and liaise with various teams. Ideal candidates have experience in the London Market insurance sector and strong organisational skills. The role offers a 6-month contract with potential for extension, paying up to £40,000 annually.

Qualifications

• Some prior experience in the London Market insurance sector.
• Strong organisational skills with excellent attention to detail.
• Confident communicator with brokers and internal stakeholders.
• Proactive and able to manage multiple renewals and timelines.

Responsibilities

• Prepare and maintain renewal documentation and proposals.
• Monitor placement status and premium flows.
• Collect and record client and exposure data accurately.
• Liaise with underwriting and claims teams for renewals.
• Ensure documentation is compliant and stored correctly.
• Provide prompt responses to broker queries.

Skills

Organisational skills

Communication with brokers

Attention to detail

Proactive management of timelines

Job description

A Lloyd’s market MGA is seeking a Renewal Support Analyst to join its growing team. This is a hands‑on role supporting renewal activity and day‑to‑day engagement with brokers, ensuring smooth communication, accurate documentation and timely delivery across all client interactions.

Key Responsibilities

• Prepare and maintain renewal documentation, insurer submissions, and proposals in line with broker and client deadlines
• Monitor placement status, premium flows, and renewal milestones across global markets
• Collect and record client and exposure data, losses, contracts, and billing information accurately in internal systems
• Liaise with underwriting, claims, analytics, and operations teams to gather necessary information for renewals and submissions
• Ensure documentation is stored correctly, version‑controlled, and compliant with internal processes
• Provide prompt, professional responses to broker queries, escalating issues where required

Qualifications

• Some prior experience in the London Market insurance sector (MGA, broker, or carrier)
• Strong organisational skills with excellent attention to detail
• Confident communicator with brokers and internal stakeholders alike
• Proactive and able to manage multiple renewals and timelines simultaneously
• Familiarity with renewal documentation, placement tracking, and market submissions advantageous
• Eager to develop within a collaborative, fast‑paced underwriting environment

6‑month contract, with expectation to be extended or to be made permanent.

Paying up to £40,000 per annum, depending on experience.