Renewal Specialist - Dutch Speaker

Concentrix - CA; United Kingdom; Remote; GBP 80,000 - 100,000; Full time

Job summary

A customer engagement solutions provider is seeking a Renewal Specialist fluent in Dutch to sell and renew contracts. This remote role involves managing customer contacts and achieving sales quotas. The ideal candidate has strong sales and communication skills, alongside mastery of the products offered. The position is full-time and based in the UK.

Qualifications

• Fluency in Dutch is required.
• Experience in a sales environment preferred.
• Strong verbal and written communication skills.

Responsibilities

• Sell renewals and services to achieve revenue-based quotas.
• Manage high volumes of outbound customer contacts.
• Maintain accurate data in the customer management system.

Skills

Customer engagement

Sales forecasting

Product knowledge

Lead qualification

Objection handling

Tools

CRM software

Job description

Overview

Job Title: Renewal Specialist - Dutch Speaker

Job Description: The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

UK, Work at Home, Northern Ireland

Language Requirements:

Dutch

Time Type:

Full time

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