Renewable Energy Operations Analyst - 12 Month Fixed Term Contract

OVO Energy Group; West of England; Hybrid; GBP 34,000 - 36,000; Full time

Benefits offered by this job

On-target bonus 15%

Flex Pay 9%

34 days holiday

Private medical insurance

Gym membership

Pension contributions

Home & tech loans

Green benefits

Job summary

OVO Energy Group is recruiting a Renewable Energy Ops Analyst to build and manage actionable reporting for the Advanced Export customer base and to analyse key performance metrics that drive operational decisions.

You will bridge data and operations, equipping Account Managers and Specialists with the tools to deliver first-class service while supporting wider customer interactions and ensuring high-quality support.

Qualifications

• Proficient in core data tools; SQL skills highly desirable.
• Demonstrates a high level of attention to detail and rigorous data interpretation.
• Able to analyse, interpret and present data clearly to stakeholders.
• Self-motivated, proactive and capable of driving tasks forward in small, agile teams.
• Collaborative with a team-first mentality in a dynamic environment.

Responsibilities

• Build precise, timely reporting for the Advanced Export customer base.
• Analyse performance metrics to derive actionable operational insights.
• Provide data and tools to Account Managers and Specialists to maintain service standards.
• Assist with operational tasks and direct customer engagement to resolve issues.
• Understand contractual commitments and ensure compliance across processes and communications.
• Resolve issues proactively, aiming for first-time resolution.
• Prioritise customer needs within workflows and refine processes for better service.
• Manage and execute workload independently to meet timelines.
• Provide analytical support for PPA and green certificate initiatives.

Skills

SQL skills

Data analysis

Attention to detail

Communication skills

Self-motivation

Job description

Reporting to:Senior Renewable Energy Operations Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Analytics; Insight; Customer-centric

Top 3 qualities for this role: Inquisitive; Detail Oriented ; Driven

In the words of the team, you should leave your current role for this one because….

You’ll be at the forefront of the UK’s renewable energy transition, making a real difference for our customers and our planet! Working with a team of energy experts - this is a great opportunity to use your expertise to deliver real commercial and climate value, in an exciting and expanding team at OVO.

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

This is a hybrid role that will be based at our Bristol hub, which provides a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Working within OVO’s Energy function, this role sits within the Renewable Energy Team. We’re a team at the forefront of the energy transition, leading the charge to bring more renewable energy to our customers. This role sits within a team of experts on renewable energy - who are leading OVO’s work providing first class power purchase agreements to renewable generators all over the UK.

This role in a nutshell:

You’ll work with our Renewable Energy Operations team to play a pivotal role by building and managing actionable reporting for our Advanced Export customer base and analysing key performance metrics. You'll provide the insights needed to make informed operational decisions. You’ll be the bridge between our data and operational success, equipping our Account Managers/Specialists with the tools to deliver first-class service while ensuring high-quality customer support and gaining direct hands-on exposure to our wider customer base.

Your key outcomes will be:

• Build and manage precise, timely, and actionable reporting for the Advanced Export customer base.
• Analyse performance metrics to deliver insights that guide key operational decisions.
• Equip operational Account Managers and Specialists with data and tools to maintain expected service standards.
• Assist with operational tasks as needed, including direct engagement with customers to resolve operational issues.
• Understand contractual commitments and ensure compliance across processes and customer communications.
• Resolve issues proactively and thoroughly on the first attempt.
• Prioritise customer needs within workflows and continuously refine processes for better service delivery.
• Manage and execute your workload independently to meet set timelines.
• Provide operational and analytical assistance for PPA and green certificate initiatives.

You’ll be a successful Renewable Energy Ops Analyst here at OVO if you…

• Are proficient in core data and analytical tools, with SQL skills being highly desirable.
• Have a diligent approach with a high degree of attention to detail.
• Have confidence in analysing, interpreting, and presenting data clearly.
• Have self-motivation and initiative to drive tasks forward, combined with a proactive mindset to continuously enhance operational processes.
• Are a self-starter with an adaptable attitude—equally comfortable taking ownership of independent work and collaborating closely in an agile, tight-knit team. You’ll need to have a collaborative, team-first mentality that thrives when navigating dynamic, fast-paced environments.
• Have versatility and enthusiasm to support a diverse set of workstreams.
• Have excellent interpersonal and communication skills.
• Are eager and driven for continuous learning and personal development.
• Have a commitment to transparent work that simplifies complex information for the broader team.

You won’t like this role if you…

• Like to have defined tasks assigned to you - we are a small team and you will need to take initiative in solving problems in innovative ways.
• Are uncomfortable working in a fast paced dynamic environment,

Let’s talk about what’s in it for you

We’ll pay you between £34,100 and £36,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

• You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.
• We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.
• We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay.
• 34 days of holiday (including bank holidays).
• For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
• For your wellbeing With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more
• For your lifestyle With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations
• For your home Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers
• For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit . We’d still love to hear from you!