Remote Youth Programs Officer

The Duke of Edinburgh's Award; United Kingdom; Remote; GBP 30,000 - 40,000; Full time

Job summary

A national youth charity is seeking a Programme Support Officer to help deliver and develop DofE Direct. The role involves supporting young people remotely and ensuring compliance with necessary policies. The ideal candidate should have experience working with young people and strong organisational skills. This position offers excellent benefits including generous holiday and pension contributions.

Benefits

Generous pension contribution

Healthcare cash plan

25 days holiday plus Bank Holidays

Additional paid leave between Christmas and New Year

Qualifications

• Strong understanding of safeguarding best practices.
• Experience in supporting young people and their parents/carers.
• Ability to manage a varied workload and solve problems proactively.

Responsibilities

• Support the Programme Manager with delivery and development.
• Safeguard participant wellbeing and escalate issues when necessary.
• Monitor progress against KPIs with the Data and Impact team.

Skills

Understanding of safeguarding best practice

Experience supporting young people online

Skills in engaging with stakeholders

Strong organisational skills

Knowledge in data processing and presentation

Commitment to quality and improvement

Proficiency in Microsoft IT applications

Strong administrative skills

Job description

A national youth charity is seeking a Programme Support Officer to help deliver and develop DofE Direct. The role involves supporting young people remotely and ensuring compliance with necessary policies. The ideal candidate should have experience working with young people and strong organisational skills. This position offers excellent benefits including generous holiday and pension contributions.