Remote Workplace Analytics Manager: UX & Automation

Computacenter AG & Co. oHG; Coleshill Heath; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading technology services provider is seeking a proactive Workplace Analytics Manager to enhance user experience through data-driven insights. In this role, you will lead a team, oversee service delivery, and drive improvements that prioritize user satisfaction. Candidates should have a strong background in service delivery and analytics, as well as experience with various end-user analytics tools. The position is remote with some travel and offers a permanent role with competitive benefits.

Qualifications

• Current SC Clearance or clearable.
• Strong background in Service Delivery and data analytics.
• Proven ability to interpret data to drive improvements.

Responsibilities

• Lead Workplace Analytics Management service for key customers.
• Drive automation, continuous improvement, and user satisfaction.
• Collaborate with internal teams to deliver value-add solutions.

Skills

Service Delivery

Data analytics

Communication skills

Stakeholder management

Process improvement

Tools

Nexthink

Systrack

ControlUp

Aternity

1E

Ivanti

Workelevate

Liquidware

Job description

A leading technology services provider is seeking a proactive Workplace Analytics Manager to enhance user experience through data-driven insights. In this role, you will lead a team, oversee service delivery, and drive improvements that prioritize user satisfaction. Candidates should have a strong background in service delivery and analytics, as well as experience with various end-user analytics tools. The position is remote with some travel and offers a permanent role with competitive benefits.