Remote UK Service Manager – CNC, Robotics & Aftermarket

Complete Talent Services Ltd; Atherton; Remote; GBP 60,000 - 80,000; Full time

Job summary

A specialized talent agency is seeking a Service Manager to lead a service team and drive customer satisfaction across CNC machinery and robotics in the UK & Ireland. The candidate should have a strong technical background in service management, with knowledge of PLCs and robotics being highly advantageous. This remote role involves travel across the UK, primarily in the Midlands and Northwest.

Qualifications

• Experience in a service management role in a fast-paced environment.
• Strong commercial awareness is essential.
• Working knowledge of PLCs is advantageous.

Responsibilities

• Lead and develop a territory-wide service team focused on CNC machinery.
• Drive proactive account management and long-term agreements.
• Promote aftermarket products to optimise machine uptime.

Skills

Service management experience

Commercial awareness

Customer service mindset

Knowledge of CNC Machine tools

Knowledge of Beckhoff / Siemens PLCS

FANUC/Kuka/ABB Robotics knowledge

Engineering discipline qualification

Education

Qualified in a suitable engineering discipline

Job description

A specialized talent agency is seeking a Service Manager to lead a service team and drive customer satisfaction across CNC machinery and robotics in the UK & Ireland. The candidate should have a strong technical background in service management, with knowledge of PLCs and robotics being highly advantageous. This remote role involves travel across the UK, primarily in the Midlands and Northwest.