Remote UK IT Change Analyst — ITIL & CAB Specialist

UnitedHealth Group Incorporated; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading global healthcare organization in the UK is looking for a proactive Change Analyst to coordinate change management processes, ensuring seamless implementation and minimal service disruption. The ideal candidate will have a strong understanding of ITIL principles, solid risk analysis skills, and the ability to manage multiple changes effectively. This role allows for remote work within the UK and offers a challenging yet rewarding environment, along with career development opportunities.

Benefits

Comprehensive benefits

Career development opportunities

Qualifications

• Must have experience in structured change processes within complex IT environments.
• Ability to manage competing priorities and resource constraints.
• Must currently be eligible to work in the UK without restrictions.

Responsibilities

• Coordinate implementation of changes across the Optum estate.
• Conduct impact and risk assessments for service stability.
• Prepare reports and metrics on change performance.

Skills

ITIL principles

Risk and impact analysis

Stakeholder engagement

Attention to detail

Reporting and analysis

Tools

Service management tools

Job description

A leading global healthcare organization in the UK is looking for a proactive Change Analyst to coordinate change management processes, ensuring seamless implementation and minimal service disruption. The ideal candidate will have a strong understanding of ITIL principles, solid risk analysis skills, and the ability to manage multiple changes effectively. This role allows for remote work within the UK and offers a challenging yet rewarding environment, along with career development opportunities.