Remote Travel Support Specialist - Booking & Concierge

Manatal; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency is seeking a Travel Customer Representative to assist clients from booking through their return home. This remote position involves handling inquiries and ensuring a remarkable travel experience. Ideal candidates are passionate about travel, have strong communication skills, and can work well remotely. This role offers exclusive travel perks and growth opportunities within the agency.

Benefits

100% remote work with flexible scheduling

Exclusive travel perks and discounts

Growth opportunities within the agency

Ongoing training and support

Qualifications

• Passion for travel and helping others create unforgettable experiences.
• Experience in travel, hospitality, or customer service is a plus.
• Comfortable with technology and remote teamwork.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy and professionalism.

Skills

Strong communication skills

Problem-solving skills

Organizational skills

Attention to detail

Job description

A travel agency is seeking a Travel Customer Representative to assist clients from booking through their return home. This remote position involves handling inquiries and ensuring a remarkable travel experience. Ideal candidates are passionate about travel, have strong communication skills, and can work well remotely. This role offers exclusive travel perks and growth opportunities within the agency.