Remote Travel Support Specialist

Prestige Travel Agency by Mich; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading travel agency is seeking a Travel Customer Representative to provide exceptional support to clients from booking to their return. You will respond to inquiries, assist with bookings, and handle concerns. Ideal candidates are excellent communicators with strong customer service backgrounds and a passion for travel. This role offers a fully remote work environment, flexible scheduling, and exclusive industry discounts to enhance your travel experiences.

Benefits

100% remote work

Opportunities for growth within the agency

Travel perks and exclusive discounts

Supportive team environment with training

Qualifications

• Experience in customer service, ideally in travel or hospitality.
• Ability to manage communications through various platforms.
• Organized and dependable with a proactive approach.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information regarding travel documents.

Skills

Excellent verbal and written communication skills

Strong customer service experience

High attention to detail

Proficiency with technology

Passion for travel

Job description

A leading travel agency is seeking a Travel Customer Representative to provide exceptional support to clients from booking to their return. You will respond to inquiries, assist with bookings, and handle concerns. Ideal candidates are excellent communicators with strong customer service backgrounds and a passion for travel. This role offers a fully remote work environment, flexible scheduling, and exclusive industry discounts to enhance your travel experiences.