Remote Travel Support Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and ensuring exceptional service at all stages. Ideal candidates have strong communication skills and a passion for travel. This role offers competitive perks including flexible scheduling and travel discounts.

Benefits

100% remote work

Opportunities for growth

Travel perks and discounts

Supportive team environment

Qualifications

• Experience in customer service, preferably in travel or hospitality.
• Ability to respond to inquiries promptly and professionally.
• Attention to detail when handling bookings and client communications.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Confirm trip details and client satisfaction.
• Handle complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

A leading travel agency in the UK is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote position involves responding to inquiries, assisting with bookings, and ensuring exceptional service at all stages. Ideal candidates have strong communication skills and a passion for travel. This role offers competitive perks including flexible scheduling and travel discounts.