Remote Travel Support Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service provider is seeking a Travel Customer Representative who will support clients throughout their travel journey. Responsibilities include assisting with inquiries, resolving issues, and ensuring exceptional service. The ideal candidate should possess strong communication skills and customer service experience. This position offers 100% remote work, flexible scheduling, and travel perks.

Benefits

100% remote work with flexible scheduling

Opportunities for growth within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel service provider is seeking a Travel Customer Representative who will support clients throughout their travel journey. Responsibilities include assisting with inquiries, resolving issues, and ensuring exceptional service. The ideal candidate should possess strong communication skills and customer service experience. This position offers 100% remote work, flexible scheduling, and travel perks.