Remote Travel Services Specialist

Getaway Travel Agency; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel service provider is seeking a Remote Travel Specialist to guide clients from trip planning to their return home. This role involves responding to inquiries, supporting booking modifications, and providing accurate travel information. Applicants should have excellent communication skills and a background in customer service. Enjoy remote flexibility and exclusive travel perks while joining a supportive team focused on creating memorable travel experiences.

Benefits

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Genuine enthusiasm for travel and helping others.

Responsibilities

• Respond to client inquiries across various channels.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans.
• Address concerns efficiently to ensure client satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Job description

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At Getaway Travel Agency USA, based in sunny Arizona, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
  
• Exclusive travel perks and access to industry-only discounts.
  
• Professional growth – ongoing training and support from a dedicated team.
  
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
  
• Tech-savvy and able to learn new systems and booking tools quickly.
  
• A genuine enthusiasm for travel and helping others create memorable experiences.