Remote Travel Experience Account Manager

Travel With Lani; Irlam; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Training

Remote work

Career growth

Travel perks

Job summary

Travel With Lani is seeking a Client Account Manager – Experiences to remotely assist clients with planning and booking travel experiences, collaborating with a professional team and reporting to a team lead. You will coordinate itineraries, assess client preferences and budgets, book flights, hotels, transport, cruises and tours, and provide proactive support before, during and after travel.

The role offers comprehensive training, flexible remote schedules (part-time or full-time), clear career

Qualifications

• Excellent written and verbal communication.
• Reliable internet connection and access to a computer or smartphone.
• Hospitality, customer service or sales background is beneficial.
• Personal travel experience valued but not essential.

Responsibilities

• Plan, research, and coordinate tailored travel itineraries for clients.
• Assess client preferences, requirements, and budgets to recommend suitable options.
• Book travel services including flights, hotels, transport, cruises, and tours.
• Provide professional client support before, during, and after travel.
• Address and resolve client queries or issues in a timely and professional manner.
• Participate in ongoing training and supplier webinars to stay current.
• Collaborate with colleagues and partners to ensure high service delivery.

Skills

Communication skills

Written and verbal communication

Reliable internet

Job description

Travel With Lani is seeking a Client Account Manager – Experiences to remotely assist clients with planning and booking travel experiences, collaborating with a professional team and reporting to a team lead. You will coordinate itineraries, assess client preferences and budgets, book flights, hotels, transport, cruises and tours, and provide proactive support before, during and after travel.

The role offers comprehensive training, flexible remote schedules (part-time or full-time), clear career