Remote Travel Coordinator

Never Ending Travels; Manchester; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel service provider is seeking a Remote Travel Coordinator to assist clients with their travel arrangements. Responsibilities include booking flights and accommodations, managing expenses, and providing ongoing support for travelers. The ideal candidate will have excellent communication and organizational skills, familiarity with booking software, and the ability to work independently. This role offers the flexibility to work from anywhere.

Qualifications

• Skills in effective communication and customer service essential.
• Strong organizational abilities to manage travel arrangements.
• Proficient with booking systems and various software.

Responsibilities

• Plan and organize business travel and accommodations.
• Manage expenses and provide support to travelers.
• Issue travel documents and provide travel advice.

Skills

Good communication and customer service skills

Excellent organizational skills

Familiarity with booking systems and software

Knowledge of applicable industry rules and regulations

Attentiveness to customers' needs

Ability to handle multiple tasks

Initiative to anticipate customer needs

Job description

A Remote Travel Coordinator business opportunity offers an excellent chance to provide a valuable service to different organizations and businesses while enjoying the freedom to work from anywhere.

You would be responsible for planning and organizing business travel, bookings, and accommodations for your clients.

Your duties would include making all necessary arrangements, such as researching and reserving flights, ground transportation, lodging, and other travel-related services.

You would also be responsible for managing expenses, tracking reimbursements and providing support to travelers while they are on the road.

Issue airline tickets, vouchers and other travel documents.

Provide customers with travel advice and information about local attractions.

Respond to customer inquiries and troubleshoot any travel issues.

Stay up to date with industry news and developments.

Ensure customer needs are met in a timely and satisfactory manner.

Keep current on all forms of payment accepted by the agency.

Work with external vendors to secure lowest prices and special deals for customers.

Ensure customer satisfaction through effective communication and follow-up.

Key Qualities

• Good communication and customer service skills
• Excellent organizational skills
• Familiarity with booking systems and software
• Knowledge of applicable industry rules, regulations, and requirements
• Attentiveness to customers' desires, questions, and needs
• Ability to handle multiple tasks and maintain attention to detail
• Ability to take initiative and anticipate customer needs as needed

You mustbe able to work independently and be comfortable using a variety of software programs, and comfortable working remotely.