Remote Travel Concierge & Planning Specialist

Dreamstravelcr; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Training and development opportunities

Travel community

Job summary

Dreams Travel is seeking a Home-Based Travel Assistant to guide clients through the full travel planning process. You will respond to inquiries, help design itineraries, and provide destination information, ensuring travelers feel confident and supported.

This 100% remote role offers a flexible schedule, training and development opportunities, and a chance to join a growing travel community passionate about memorable experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Comfort using digital tools and online communication platforms.
• A passion for travel and providing exceptional customer support.
• Ability to work independently in a remote environment.

Responsibilities

• Respond to client inquiries in a professional and friendly manner.
• Assist with travel planning, itinerary adjustments, and general travel requests.
• Provide accurate information about destinations, travel requirements, and available options.
• Maintain clear communication with clients before, during, and after their trips.
• Address questions or concerns promptly and with a solutions-focused approach.

Skills

Communication

Attention to detail

Organizational skills

Independent work

Digital tools

Travel enthusiasm

Job description

Dreams Travel is seeking a Home-Based Travel Assistant to guide clients through the full travel planning process. You will respond to inquiries, help design itineraries, and provide destination information, ensuring travelers feel confident and supported.

This 100% remote role offers a flexible schedule, training and development opportunities, and a chance to join a growing travel community passionate about memorable experiences.