Remote Travel Concierge: Create Seamless Journeys

Getaway Travel Agency; Remote; GBP 30,000 - 40,000; Full time

Job summary

A travel services provider is looking for a Remote Travel Specialist to assist clients throughout their travel journey. This role involves supporting clients with booking modifications, answering inquiries, and ensuring a stress-free experience. Ideal candidates will have strong communication skills and a background in customer service within the travel or hospitality sector. Enjoy benefits including remote flexibility and exclusive travel perks while helping others create memorable experiences.

Benefits

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Community engagement in travel

Qualifications

• Strong written and verbal communication skills for interacting with clients.
• Prior experience in customer service, preferably in the travel industry.
• Detail-oriented with the ability to manage multiple tasks effectively.
• Comfortable with technology and learning new tools quickly.
• Passionate about travel and creating unique experiences for clients.

Responsibilities

• Assist clients with bookings and modifications, ensuring timely responses.
• Provide accurate information about destinations and travel documents.
• Follow up with clients post-trip for feedback and confirmation.
• Handle client concerns efficiently to ensure satisfaction.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A travel services provider is looking for a Remote Travel Specialist to assist clients throughout their travel journey. This role involves supporting clients with booking modifications, answering inquiries, and ensuring a stress-free experience. Ideal candidates will have strong communication skills and a background in customer service within the travel or hospitality sector. Enjoy benefits including remote flexibility and exclusive travel perks while helping others create memorable experiences.