Remote Travel Concierge: Craft Dream Trips

Hjbtravels; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel agency is seeking a Remote Travel Specialist to assist clients throughout their journey, ensuring a seamless experience from planning to return. The ideal candidate will have excellent communication skills and experience in customer service, preferably in travel or hospitality. Responsibilities include responding to inquiries, modifying bookings, and providing accurate travel information. This role offers remote flexibility and opportunities for professional growth with exclusive travel perks.

Benefits

Exclusive travel perks

Access to industry discounts

Ongoing training and support

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally within travel or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and able to learn new systems quickly.
• Genuine enthusiasm for travel.

Responsibilities

• Respond to client inquiries across various channels.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and processes.
• Follow up with clients to confirm travel plans.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to assist clients throughout their journey, ensuring a seamless experience from planning to return. The ideal candidate will have excellent communication skills and experience in customer service, preferably in travel or hospitality. Responsibilities include responding to inquiries, modifying bookings, and providing accurate travel information. This role offers remote flexibility and opportunities for professional growth with exclusive travel perks.