Remote Travel Concierge & Booking Specialist

Manatal; Remote; GBP 25,000 - 35,000; Full time

Job summary

A travel services company is looking for passionate Travel Customer Representatives to join their remote team. In this role, you will be the first contact for clients, helping them from booking to their return home. Key responsibilities include responding to inquiries, assisting with bookings and changes, and providing accurate information about travel. Ideal candidates are organized, detail-oriented, and have a passion for travel. This position offers exclusive perks and growth opportunities.

Benefits

100% remote with flexible scheduling

Exclusive travel perks and discounts

Growth opportunities within the agency

Ongoing training and a supportive team environment

Qualifications

• Passion for travel and helping others create unforgettable experiences.
• Experience in travel, hospitality, or customer service is a plus.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Skills

Strong communication

Problem-solving

Organized

Detail-oriented

Comfortable with technology

Job description

A travel services company is looking for passionate Travel Customer Representatives to join their remote team. In this role, you will be the first contact for clients, helping them from booking to their return home. Key responsibilities include responding to inquiries, assisting with bookings and changes, and providing accurate information about travel. Ideal candidates are organized, detail-oriented, and have a passion for travel. This position offers exclusive perks and growth opportunities.