Remote Technical Consultant / Delivery Manager - Legal Tech Actionstep in West Midlands

Energy Jobline ZR; England; Remote; GBP 60,000 - 75,000; Full time

Job summary

A leading technology consultancy is seeking a Technical Delivery Manager to lead the digital transformation for law firms across the UK. You’ll have a pivotal role, combining technical expertise with hands-on leadership to deliver high-quality solutions. Candidates should have a background in legal technology, a proven track record in implementing systems, and familiarity with practice management processes. Competitive salary of up to £75,000 plus benefits, including a pension contribution and flexible hours.

Benefits

5% pension contribution

Flexible core hours

Qualifications

• Proven track record in implementing legal practice management systems.
• Ability to produce clear, structured technical documentation.
• Genuine enthusiasm for legal technology and drive to stay ahead.

Responsibilities

• Lead the delivery of cutting-edge Actionstep implementations.
• Partner with clients to analyse practice management needs.
• Take ownership of the technical delivery of projects.

Skills

Hands-on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus

End-to-end technical delivery

In-depth knowledge of law firm operations

Strong understanding of legal accounting processes

Confident in facilitating discussions with senior stakeholders

Education

Background in a law firm environment or with a legal technology/software provider

Tools

Actionstep

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job Description

Are you passionate about technology, transformation, and making a real impact in the legal sector?

We’re more than just a technology consultancy - we’re trusted partners helping professional services firms reimagine the way they work.

From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform, we’re driving a new era of modern, cloud‑based operations for law firms across the UK.

This is your chance to step into a pivotal role as Technical Delivery Manager, where you’ll combine your technical expertise with hands‑on leadership to deliver high‑quality solutions that truly change how firms operate.

You won’t just implement systems; you’ll become a strategic advisor - helping clients unlock efficiencies, embrace digital innovation, and build a roadmap for long‑term success.

The Role at a Glance

• Technical Delivery Manager
• Remote (with occasional travel to client sites)
• Up £75,000
• Plus Benefits: 5% pension contribution, flexible core hours
• Full time - Permanent - Office Hours (40hrs)

Your Skills

Hands‑on experience scoping, implementing and configuring legal practice management software - Actionstep a bonus. End‑to‑end technical delivery.

Pedigree

Heavyweight sector leadership founding team

About Us

We are at the forefront of digital transformation, delivering innovative solutions that modernise operations across the professional services sector.

Formerly known as Ilicomm, a UK‑based managed service provider, we have grown to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services.

We’re also proud partners of Actionstep, a global leading SaaS practice management platform that is transforming the legal software space. Actionstep allows law firms to replace outdated, hosted systems with a modern, cloud‑based experience - making us a central partner in their digital journey.

We’re a small, friendly team that’s passionate about delivering excellent service. Our culture is collaborative, supportive, and grounded in the belief that when we take care of each other, we deliver better outcomes for our clients. No matter your seniority, you’ll be hands‑on and involved in making sure every client experience exceeds expectations.

What You’ll Be Doing

As Technical Delivery Manager, you’ll be at the forefront of driving digital transformation for law firms across the UK. You’ll lead the delivery of cutting‑edge Actionstep implementations and innovative digital solutions, ensuring every project makes a tangible difference to how firms operate.

Reporting directly to the Client Services Director, you will:

• Partner with clients to analyse their practice management needs and design tailored solutions.
• Deliver and facilitate pre‑defined workshops with clients, capturing requirements, supporting decision‑making, and guiding how systems should be configured.
• Take ownership of the technical delivery of projects, working closely with project managers and support teams to achieve seamless rollouts.
• Become a trusted advisor, guiding firms beyond implementation and unlocking the full potential of our ecosystem - from Microsoft 365 and Power Platform to AI‑driven solutions and strategic third‑party tools.

What You’ll Bring

Experience

• Background in a law firm environment or with a legal technology/software provider.
• Proven track record in implementing legal practice management systems.
• Strong understanding of legal accounting processes, including billing, compliance, and financial workflows.
• Ability to produce clear, structured technical documentation for both internal and client use.
• Understands the challenges legal firms face and how the right technology can boost productivity, customer success and the bottom line.

Knowledge and Skills

• In‑depth knowledge of law firm operations and modern practice management expectations.
• Familiarity with Actionstep is highly advantageous, though not essential.
• Confident in facilitating discussions with senior stakeholders, managing competing priorities, and influencing decisions to achieve successful outcomes.
• Genuine enthusiasm for legal technology and a drive to stay ahead of industry innovations.

Candidate Types

• Practice Management System Consultant
• Legal IT Systems Specialist
• Implementation Consultant (Legal Tech / SaaS)
• Applications Consultant / Analyst (Law Firm IT)
• Technical Project Manager (especially in legal/professional services)
• Legal Systems Manager / Legal Operations Manager
• Solutions Consultant (specialising in SaaS or ERP/Practice Management)
• Business Analyst (Legal Tech focus)
• Technical Consultant / Solutions Architect (SaaS implementation)

If you have any pre‑application questions please contact us first quoting the job title & ref. Good luck, Team RR.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.