Remote TAM: Enterprise Networking & Cloud

Megaport; Greater London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company in London is looking for a Technical Account Manager to serve as a primary advocate for enterprise customers. This role involves guiding customers, delivering performance reviews, and collaborating closely with system integrators. Ideal candidates will have over 5 years of experience and a deep understanding of networking and cloud solutions in a customer-facing capacity. The position offers a flexible work environment and generous leave policies.

Benefits

Flexible working environment

Generous leave plans

Health and wellness support

Comprehensive learning support

Creative modern workspaces

Qualifications

• 5+ years in a customer-facing technical role.
• Deep understanding of enterprise networking and cloud connectivity.
• Previous experience supporting System Integrators and VARs.
• Experience in designing cloud networking solutions required.

Responsibilities

• Serve as the primary technical advocate for enterprise customers.
• Guide customers through complex deployments.
• Deliver regular technical health checks and roadmap sessions.
• Act as a liaison between customers and internal teams.
• Monitor account health and identify growth opportunities.

Skills

Customer-facing technical role

Enterprise networking

Cloud connectivity

SD-WAN

Strong presentation skills

Project coordination

Tools

Terraform

API integrations

Job description

A leading tech company in London is looking for a Technical Account Manager to serve as a primary advocate for enterprise customers. This role involves guiding customers, delivering performance reviews, and collaborating closely with system integrators. Ideal candidates will have over 5 years of experience and a deep understanding of networking and cloud solutions in a customer-facing capacity. The position offers a flexible work environment and generous leave policies.