Remote Service Support Assistant

Essence Journey; City Of London; Remote; GBP 25,000 - 35,000; Full time

Job summary

A dynamic service support company in the UK is seeking a reliable and detail-oriented individual to provide virtual assistance and support daily operations. The ideal candidate will be proactive, organized, and comfortable working independently while contributing to a remote team. This role offers a full-time position with a flexible schedule and various employee perks.

Benefits

Remote flexibility

Employee discounts

Flexible schedule

Entry-level friendly

Qualifications

• Comfortable working independently.
• Willingness to learn and grow with a team.

Responsibilities

• Providing virtual assistance and support for various service operations.
• Organizing and tracking assigned tasks or follow-ups.
• Supporting team processes and ensuring smooth coordination.
• Managing basic documentation and updates.
• Communicating promptly via email.

Skills

Responsive and proactive

Detail-oriented

Organized

Familiar with email forms

Basic online tools

Tools

MAC

Active Directory

Linux

Service Desk

Job description

About the Role :

We are looking for a reliable and detail-oriented individual to assist with day-to-day service-related tasks. This role involves supporting general operations managing assigned activities and keeping communication organized.

Responsibilities Include :

• Providing virtual assistance and support for various service operations
• Organizing and tracking assigned tasks or follow-ups
• Supporting team processes and ensuring smooth coordination
• Managing basic documentation and updates
• Communicating promptly via email and tools provided

Ideal Candidate :

• Responsive and proactive
• Detail-oriented and organized
• Comfortable working independently
• Familiar with using email forms and basic online tools
• Willing to learn and grow with a supportive remote team

Perks :

• Remote flexibility
• Employee discounts
• Flexible schedule
• Entry-level friendly

We encourage candidates from all backgrounds to apply.

Key Skills

MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications

Employment Type : Full Time

Experience : years

Vacancy : 1