Remote-Ready Senior Personal Banker: Financial Health Focus

NatWest Group; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading banking institution in the UK seeks a Senior Personal Banker to enhance customer service through digital channels and complex financial needs. The role includes conducting Financial Health checks and promoting banking services. Candidates should have a strong background in customer service, excellent communication skills, and a passion for helping clients. Competitive salary and comprehensive benefits are provided, making it an excellent opportunity for personal and professional growth.

Benefits

Flexible reward programme

36 days holiday

Monthly retirement fund contribution

Qualifications

• Organised, self-motivated individuals with a passion for excellent customer service.
• Experience in a customer service environment.
• Ability to build rapport and trust with customers.

Responsibilities

• Meeting and supporting customers via video banking or face to face.
• Conducting Financial Health checks and reviewing customer accounts.
• Identifying products that suit customers' needs.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Planning and organizational skills

Job description

A leading banking institution in the UK seeks a Senior Personal Banker to enhance customer service through digital channels and complex financial needs. The role includes conducting Financial Health checks and promoting banking services. Candidates should have a strong background in customer service, excellent communication skills, and a passion for helping clients. Competitive salary and comprehensive benefits are provided, making it an excellent opportunity for personal and professional growth.