Remote Psychological Wellbeing Practitioner - Triage

East London Nhs Foundation Trust; Bedford; Remote; GBP 28,000 - 36,000; Full time

Job summary

East London NHS Foundation Trust (ELFT) is offering a remote Psychological Wellbeing Practitioner role within its Digital Therapy service. The post supports online triage/assessment for the IAPT pathway, working entirely remotely from anywhere in the UK.

The role includes flexible hours (8am–8pm Mon–Thu, 9am–5pm Fri), onsite supervision, bespoke CPD, and NHS-level support. Join a forward-looking remote IAPT service delivering high-quality care.

Qualifications

• Postgraduate qualification in primary care mental health work or IAPT PWP training.
• BABCP accreditation as a PWP is desirable.

Responsibilities

• Deliver online triage assessments and telephone triages remotely.
• Support service users with access to ELFT IAPT talking therapies remotely.

Skills

Assessment skills

Interviews & data entry

Low intensity interventions

Record keeping

Stepped care familiarity

Education

Postgraduate qualification in Primary Care Mental Health

BABCP Accreditation (PWP)

Job description

Job summary

ELFT Digital Therapy (EDT) is seeking to appoint a remote-working psychological Wellbeing Practitioner to support with online triage / assessment.

Work from home, or anywhere in the UK, by taking advantage of this brand-new opportunity to join EDT, an innovative and forward-looking completely remote IAPT service, within the NHS, which places emphasis on staff wellbeing and development.

This post would be an ideal opportunity for anyone looking to gain experience of working in an IAPT environment and in gaining more experience of working in a mental health setting.

This is a chance to work flexibly, within the service hours of 8am - 8pm Mon-Thurs, and 9am - 5pm Friday, to deliver online and telephone triages and working completely remotely in supporting the work of the three community IAPT services in the East London NHS Foundation Trust (ELFT) which has been rated "Outstanding" by Care Quality Commission (CQC) and is committed to ensuring a healthy work/life balance and a positive working environment.

In-house supervision and line-management, bespoke CPD, the full resources of NHS IAPT and the support of an enthusiastic, engaged and inclusive team are just some of the benefits of joining EDT. This is an extraordinary opportunity to join a unique NHS service at ground-level and to help to shape its future, while gaining or retaining all the benefits of working for the NHS.

Main duties of the job

Although the post is offered as remote-working, the service provides regular contact in the form of online video groups and 1-2-1 meetings/'huddles' to encourage interaction within a highly supportive and caring team. We have a monthly service online meeting where everyone comes together to receive updates on issues concerning all.

EDT is looking to recruit an experienced and enthusiastic Psychological Wellbeing Practitioner to support service users in accessing ELFT IAPT talking therapies services. The post holder will work completely remotely completing automated online triage assessments as well as over the telephone. The successful candidate must have an awareness of common mental health presentations as well as an understanding of the stepped care model within IAPT primary care talking therapy services. Good computer literacy, excellent time management alongside a friendly telephone manner are essential requirements of this role.

EDT also delivers a range of psycho-educational and low-intensity therapeutic interventions remotely via video, telephone and typed text-based sessions, following NICE guidance, ensuring the highest quality care for our patients and supporting therapist development through excellent supervision, line-management and bespoke CPD. Our posts are formulated to allow for development of clinical expertise in appropriate clinical areas.

About us

EDT is an NHS remote IAPT service utilising the most effective features of the IAPT model, delivered via digital media, to support the work of the ELFT community IAPT services and more widely. Using familiar interfaces such as IAPTUS and Microsoft Teams, we provide high-quality therapeutic interventions to patients across London and the Home Counties.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Job responsibilities

The post-holder will work with people with different cultural backgrounds and ages, using interpreters when necessary. This vacancy is offered on a permanent basis, with the expectation that all clinical staff offer one late online evening clinic per week (12pm until 8pm).

We are looking for a committed, enthusiastic Psychological Wellbeing Practitioner - someone willing to contribute to the service and embrace different and modern ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrated team.

EDT also delivers a range of psycho-educational and low-intensity therapeutic interventions remotely via video, telephone and typed text-based sessions, following NICE guidance, ensuring the highest quality care for our patients and supporting therapist development through excellent supervision, line-management and bespoke CPD. Our posts are formulated to allow for development of clinical expertise in appropriate clinical areas.

The post-holder will work with people with different cultural backgrounds and ages, using interpreters when necessary. This vacancy is offered on a permanent basis, with the expectation that all clinical staff offer one late online evening clinic per week (12pm until 8pm).

We are looking for a committed, enthusiastic Psychological Wellbeing Practitioner - someone willing to contribute to the service and embrace different and modern ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrated team.

Person Specification

Education

Essential

• Post Graduate qualification in Primary Care Mental Health work, Or IAPT PWP Training or equivalent

Desirable

• BABCP Accreditation as a PWP

Experience

Essential

• Worked with people who have had mental health difficulties specifically anxiety and depression
• Worked in a setting where there was a need to liaise with other agencies and services
• Assessment - Has received training (either formal or through experience) resulting in the ability to carry out agreed assessments which are conducted within service protocols
• Intervention Planning - has received training (either formal or through experience) so that appropriate interventions can be planned with the service user
• Risk Assessment has received training to carry out risk assessments and develop risk management plans
• Low intensity interventions: has training and hands on clinical experience to a level where Cognitive and Behavioural interventions and approaches can be implemented for an evidence based agreed range of difficulties

Skills

Essential

• Ability to carry out assessment as outlined in the job description
• Able to elicit information from a client surrounding a wide range of potential difficulties that may be causing difficulty for the service user
• Able to use computers for data entry, seeking information and communication purposes
• Able to carry out Low intensity interventions
• Able to keep clear concise records of interventions
• Familiarity with and able to use the stepped care model

Knowledge

Essential

• Possess a knowledge base related to an evidence based psychological therapy related to this post e.g., low intensity Cognitive and Behavioural interventions
• Knowledge of anxiety and depression
• Possess an understanding of the main medications used and their side effects in the treatment of anxiety and depression
• Understands the concept of stepped care and how it relates to the care of people experiencing common MH problems
• Understanding of the Improving Access to Psychological Therapies agenda

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.