Remote Product Support Specialist – Financial Planning

Robert Walters; Remote; GBP 40,000 - 45,000; Full time

Job summary

A global fintech company is seeking a Product Support Specialist to work from home. This role offers a salary range of £40,000 to £45,000 plus benefits. The successful candidate will act as the main point of contact for end-users, providing support on financial modeling technologies. Responsibilities also include developing training materials and delivering online training sessions. Ideal applicants will have experience in financial services and knowledge of financial planning concepts.

Qualifications

• Experience in providing user support for financial planning technologies.
• Knowledge of UK financial planning concepts is essential.

Responsibilities

• Act as the main point of contact for end-users.
• Assist users with functional support on financial planning concepts.
• Drive user adoption initiatives and promote applications.
• Develop and update training programs and support materials.
• Deliver online user training sessions.

Skills

User adoption initiatives

Functional support for financial planning

Knowledge of financial planning concepts

Tools

Voyant

Cashcalc

Xtoold+

IO Planning

Job description

A global fintech company is seeking a Product Support Specialist to work from home. This role offers a salary range of £40,000 to £45,000 plus benefits. The successful candidate will act as the main point of contact for end-users, providing support on financial modeling technologies. Responsibilities also include developing training materials and delivering online training sessions. Ideal applicants will have experience in financial services and knowledge of financial planning concepts.