Remote Product Support Engineer – 12h Shifts, Airport Role

Amadeus Hospitality; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading software provider in Manchester is seeking a Product Support Engineer to recover and support hardware and software incidents. This role, located at Manchester Airport, involves 12-hour shifts and requires providing support for personal computers and systems, as well as responding to user inquiries. The ideal candidate should have experience in product engineering support, show self-motivation, adaptability, and effective teamwork skills. The position promotes diversity and equal opportunities for all applicants.

Qualifications

• Experience in product engineering support.
• Ability to support personal computers and systems.
• Strong communication skills for user inquiries.

Responsibilities

• Recover and support hardware and software incidents.
• Provide real-time ERP support.
• Respond to user inquiries.

Skills

Self-motivation

Adaptability

Effective teamwork

Job description

A leading software provider is seeking a Product Support Engineer to recover and support hardware and software incidents. Located in Manchester Airport with 12-hour shifts, this role involves supporting personal computers and systems, responding to user inquiries, and providing real-time ERP support. The ideal candidate should possess some experience in product engineering support and show self‑motivation, adaptability, and effective teamwork skills. This position promotes diversity and equal opportunities for all applicants.