Remote Part-Time Administration Officer – Power of Attorney

Ministry of Justice; Birmingham; On-site; GBP 26,000; Full time

Job summary

A public sector organisation is seeking an Administration Officer for their Birmingham office. The role involves significant interaction with customers and a focus on effective communication. Candidates should be proficient in Microsoft Office applications and possess experience in a customer service environment. This is a flexible position offering part-time or full-time work up to 22.2 hours per week, conducive to maintaining work-life balance while supporting essential public services.

Qualifications

• Experience of using Microsoft computer packages.
• Proficiency in written and oral communication for telephony work.
• Ability to handle activities safely.

Responsibilities

• Support the department's aims to meet business targets.
• Maintain the highest quality standards in service delivery.
• Update case management systems to keep applications on track.
• Participate in team meetings and contribute positively.
• Communicate clearly and handle customer queries professionally.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Written communication

Oral communication

Customer service experience

Job description

A public sector organisation is seeking an Administration Officer for their Birmingham office. The role involves significant interaction with customers and a focus on effective communication. Candidates should be proficient in Microsoft Office applications and possess experience in a customer service environment. This is a flexible position offering part-time or full-time work up to 22.2 hours per week, conducive to maintaining work-life balance while supporting essential public services.