Remote Oracle Database & Application Support Analyst

NEC Software Solutions; Bracknell; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Medical Cover

25 days holiday

Life assurance (4x)

Group pension up to 8.5%

Flexible benefits

Employee assistance programme

LinkedIn Learning access

Job summary

NEC Software Solutions is seeking an Oracle Database Application and Support Analyst to support 100+ customers across on‑premises, private and public cloud environments. The role offers hybrid or remote work possibilities depending on location and requires eligibility for UK Security Clearance.

Key duties include applying updates and upgrades, installing software, troubleshooting issues, and proactively reviewing metrics for performance and backups.

Qualifications

• Experience with Oracle Database Management including upgrades for single‑instance environments.
• Experience in installing and maintaining software on Solaris, Linux, or MS Windows.
• Deployment of Apache Tomcat‑based web applications, enhancing web services capabilities.
• Strong aptitude in direct customer interaction via video, telephone, and email.
• Eligibility for UK Security Clearance

Responsibilities

• Apply software updates, and perform technology upgrades.
• Conduct installations of new software, and troubleshoot related issues efficiently.
• Proactively review metrics, and address potential database performance, and backup concerns.
• Communicate professionally with customers, and provide innovative solutions.
• Collaborate within the team, share workloads, and foster a supportive environment.

Skills

Oracle DB management

OS: Solaris/Linux/Windows

Tomcat web apps

Customer interaction

UK Security Clearance eligibility

Job description

NEC Software Solutions is seeking an Oracle Database Application and Support Analyst to support 100+ customers across on‑premises, private and public cloud environments. The role offers hybrid or remote work possibilities depending on location and requires eligibility for UK Security Clearance.

Key duties include applying updates and upgrades, installing software, troubleshooting issues, and proactively reviewing metrics for performance and backups.