Remote Onboarding Specialist — Law Firms

PEXA Group; Remote; GBP 30,000 - 35,000; Full time

Job summary

A leading property technology firm in the UK is seeking a motivated Customer Onboarding Specialist to manage new customers on the PEXA Platform. The role involves ensuring a smooth onboarding process and supporting clients through their first transactions. Candidates should possess strong communication and time management skills, along with experience in a customer support environment. This position offers a salary range of £30,000 - £35,000 per year and the opportunity for professional development.

Qualifications

• Experience in a Law Firm customer focused ‘Support’ environment.
• Articulate and friendly communication.
• Self-motivated and able to work autonomously.

Responsibilities

• Manage onboarding of new customers onto the PEXA Platform.
• Support customers in their first transactions using PEXA.
• Document feedback and ensure continuous improvement.

Skills

Customer service

Communication skills

Time management

Proactive learning

Organisational skills

Tools

Salesforce

Job description

A leading property technology firm in the UK is seeking a motivated Customer Onboarding Specialist to manage new customers on the PEXA Platform. The role involves ensuring a smooth onboarding process and supporting clients through their first transactions. Candidates should possess strong communication and time management skills, along with experience in a customer support environment. This position offers a salary range of £30,000 - £35,000 per year and the opportunity for professional development.