Remote Motor Claims MI Lead: Analytics & Performance

Albion Blake; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm is seeking a Motor Claims MI Lead to enhance operational performance and contribute to client service in a remote capacity. In this critical role, you will serve as a key link between claims handlers and management, coordinating workflows and producing insightful reports to facilitate data-driven decision-making. The ideal candidate should have experience in motor claims handling and strong analytical skills, providing an exciting opportunity to make a significant impact within the team.

Qualifications

• Experience in motor claims handling within a legal, insurance or claims management environment.
• Strong analytical and organisational skills with excellent attention to detail.
• Confident working with claims data, reporting and MI.

Responsibilities

• Act as the liaison between claims handlers and management teams.
• Drive efficiency across the claims function.
• Support client relationships and prepare for service reviews.
• Produce claims statistics and performance MI reports.
• Maintain data accuracy and document procedures.
• Ensure compliance with SLAs and internal protocols.
• Assist in authorising claim payments.
• Provide general administrative support to the team.
• Work closely with Claims Managers to support service delivery.

Skills

Experience in motor claims handling

Analytical skills

Organisational skills

Attention to detail

Proactive and pragmatic

Job description

A leading insurance firm is seeking a Motor Claims MI Lead to enhance operational performance and contribute to client service in a remote capacity. In this critical role, you will serve as a key link between claims handlers and management, coordinating workflows and producing insightful reports to facilitate data-driven decision-making. The ideal candidate should have experience in motor claims handling and strong analytical skills, providing an exciting opportunity to make a significant impact within the team.