Remote ML Ops Analyst – Data & Client Success

Chattermill Analytics Limited; United Kingdom; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading analytics firm in the United Kingdom is looking for an Operations Analyst - Machine Learning. This role focuses on onboarding clients, supporting models, and enhancing internal processes. Candidates should have a passion for data, excellent communication skills, and the ability to work independently. A strong interest in AI and experience with Python and SQL are preferred. The position allows for remote or hybrid work arrangements and offers a competitive salary between £30,000 - £35,000 annually.

Benefits

Monthly Health & Wellness budget

Annual Learning and Development budget

Flexible working environment

Work From Home Allowance

25 Holiday Days + local bank holidays

Birthday off

Enhanced Family Leave

Optional Healthcare Plan

Life & income protection

Employee Assistance Programme

Opportunity to share in company success

Dog-friendly office with events

Qualifications

• Passion for working with data and uncovering patterns.
• Experience collaborating with end users both technical and commercial.
• Excellent communication skills in client-facing situations.
• Must be detail-oriented for building client trust.
• Capable of working independently on multiple priorities.
• Reliability and organizational skills required.
• Strong interest in AI and technology experimentation.
• Ability to explain complex concepts to diverse audiences.

Responsibilities

• Onboard new clients by analyzing unstructured data.
• Provide client support by troubleshooting model performance issues.
• Share best practices for data quality across the organization.
• Optimize internal processes for scalability.
• Collaborate with Data Science and Product Teams on R&D.

Skills

Passion for working with data

Experience collaborating with technical and commercial teams

Excellent communication skills

Strong eye for detail

Time management and organisational skills

Technical curiosity

Ability to translate technical concepts

Tools

Python

SQL

Job description

A leading analytics firm in the United Kingdom is looking for an Operations Analyst - Machine Learning. This role focuses on onboarding clients, supporting models, and enhancing internal processes. Candidates should have a passion for data, excellent communication skills, and the ability to work independently. A strong interest in AI and experience with Python and SQL are preferred. The position allows for remote or hybrid work arrangements and offers a competitive salary between £30,000 - £35,000 annually.