Remote IT Support Trainee — Guaranteed Offer

DCA Recruitment; Birmingham; Remote; GBP 22,000 - 27,000; Full time

Job summary

DCA Recruitment is seeking a Trainee IT Support for a home-based opportunity in Birmingham. No prerequisites are required, and you’ll join an IT Technician traineeship leading to a full IT role with an annual salary of £24,800 and upward based on skills.

The program includes online study with 24/7 mentor support, a CV workshop, and a local recruitment partner interview, culminating in your new job in the IT sector. You’ll troubleshoot, install systems, support end-users, and document resolutions.

Qualifications

• No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician.

Responsibilities

• Troubleshoot hardware and software issues.
• Install and configure computer systems and applications.
• Provide technical support to end-users.
• Maintain and update IT equipment and peripherals.
• Monitor system performance and security.
• Implement backup and recovery procedures.
• Conduct routine maintenance tasks.
• Assist with network troubleshooting and administration.
• Document and track support tickets and resolutions.

Job description

DCA Recruitment is seeking a Trainee IT Support for a home-based opportunity in Birmingham. No prerequisites are required, and you’ll join an IT Technician traineeship leading to a full IT role with an annual salary of £24,800 and upward based on skills.

The program includes online study with 24/7 mentor support, a CV workshop, and a local recruitment partner interview, culminating in your new job in the IT sector. You’ll troubleshoot, install systems, support end-users, and document resolutions.