Remote HRIS & SaaS Support Consultant

Employment Hero; Manchester; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading HR technology company is seeking an HR Support Consultant to assist clients after they go live with the product. You will address HR-related queries, drive platform adoption, and improve product processes. Ideal candidates should have an HR background, strong communication skills, and a customer-centric approach. This remote role offers flexible working conditions and comprehensive benefits, including employee share options and generous leave policies.

Benefits

Employee share options

Flexible remote work

Generous paternity leave

Subsidised egg freezing

Learning and development opportunities

Qualifications

• A confident communicator comfortable building relationships.
• Ability to juggle multiple priorities and deadlines.
• Customer-first attitude with problem-solving skills.

Responsibilities

• Provide post go-live support for client HR queries.
• Drive HR platform adoption through guidance.
• Contribute to product improvements based on feedback.

Skills

Background in HR or related field

Experience in SaaS and customer support

Setting up or administering HRIS/HCM systems

Strong verbal and written communication skills

Emotional intelligence

Well-organized approach

Job description

A leading HR technology company is seeking an HR Support Consultant to assist clients after they go live with the product. You will address HR-related queries, drive platform adoption, and improve product processes. Ideal candidates should have an HR background, strong communication skills, and a customer-centric approach. This remote role offers flexible working conditions and comprehensive benefits, including employee share options and generous leave policies.