Remote HRIS & SaaS Support Consultant

Employment Hero; Remote; GBP 30,000 - 45,000; Full time

Job summary

A rapidly growing HR tech company in the UK is seeking an HR Support Consultant to assist clients after implementing their compliance solutions. You will resolve HR-related inquiries, facilitate platform adoption, and improve processes. Ideal candidates have a background in HR, experience in customer support, and strong communication skills. This role is remote with flexible working hours and includes various employee benefits including generous leave policies.

Benefits

Employee share options

Generous paternity leave policy

Subsidised egg freezing

WFH office expense budget

Learning and development opportunities

Qualifications

• Experience in SaaS and customer support is preferred.
• Previous experience in HRIS/HCM systems.
• Organized and able to manage multiple priorities.

Responsibilities

• Support customers post go-live by resolving HR-related queries.
• Drive HR platform adoption and usage.
• Contribute to product and process improvements.

Skills

HR background

Customer support experience

Communication skills

Education

Bachelor's degree in HR or related field

Job description

A rapidly growing HR tech company in the UK is seeking an HR Support Consultant to assist clients after implementing their compliance solutions. You will resolve HR-related inquiries, facilitate platform adoption, and improve processes. Ideal candidates have a background in HR, experience in customer support, and strong communication skills. This role is remote with flexible working hours and includes various employee benefits including generous leave policies.