Remote HR Support Specialist — Impact & ESOP

Employment Hero; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading HR technology company is seeking an HR Support Consultant to ensure customer success with our HR product. The role involves resolving HR-related queries, enhancing platform adoption, and supporting clients post-implementation. Ideal candidates will have a background in HR, experience in SaaS, and strong communication skills. This remote position offers a flexible working environment and various employee benefits.

Benefits

Generous paternity leave policy

Subsidised egg freezing

Work from home office expense budget

Outstanding learning & development opportunities

Employee share options

Qualifications

• Experience in implementing or administering HRIS/HCM systems is preferred.
• Ability to juggle multiple priorities and deadlines.
• Strong communication skills in verbal and written formats.

Responsibilities

• Support customers post go-live by resolving HR-related queries.
• Drive HR platform adoption and usage through proactive guidance.
• Contribute to product improvements using customer feedback.

Skills

Background in HR or related field

Experience in SaaS and customer support

Confident and engaging communicator

Well-organized

High emotional intelligence

Education

Relevant HR qualification

Job description

A leading HR technology company is seeking an HR Support Consultant to ensure customer success with our HR product. The role involves resolving HR-related queries, enhancing platform adoption, and supporting clients post-implementation. Ideal candidates will have a background in HR, experience in SaaS, and strong communication skills. This remote position offers a flexible working environment and various employee benefits.