Remote HR Service Center Rep — Junior

TalentBurst; Marlborough; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading HR services provider is seeking a Junior HR Service Center Representative for a remote position. This role involves responding to inquiries from associates regarding HR policies and procedures, assisting with HR system navigation, and providing exceptional customer service. Candidates should possess strong communication and organizational skills, with a high school diploma or equivalent required. This position offers a competitive pay rate and a supportive work environment.

Qualifications

• Must be comfortable taking high volume phone calls while documenting conversations.
• Ability to maintain confidentiality and apply privacy requirements.
• 1-2 years of related experience preferred.

Responsibilities

• Responds to inquiries about HR policies and procedures.
• Assists managers and associates navigating through HR systems.
• Documents calls and processes in case management system.

Skills

Customer service skills

Strong communication

Organizational skills

Multi-tasking

Microsoft Office proficiency

Education

High School Diploma or equivalent

Bachelor's preferred

Job description

A leading HR services provider is seeking a Junior HR Service Center Representative for a remote position. This role involves responding to inquiries from associates regarding HR policies and procedures, assisting with HR system navigation, and providing exceptional customer service. Candidates should possess strong communication and organizational skills, with a high school diploma or equivalent required. This position offers a competitive pay rate and a supportive work environment.