Remote HR & Payroll Services Lead — Transformation & Design

Capita plc; City of Westminster; Remote; GBP 60,000 - 80,000; Full time

Job summary

A prominent outsourcing company is seeking an experienced HR & Payroll Services Lead to design and implement user-centric shared services. In this role, you will oversee the delivery of HR and Payroll services, manage operational teams, and contribute to service design to meet client requirements. The ideal candidate has extensive operational experience and expertise in HR & Payroll service delivery. Join a team committed to transforming how services are delivered in a dynamic environment.

Benefits

Competitive salary plus benefits

Home-based position

23 days' holiday (rising to 27)

Qualifications

• Extensive experience in leading sizeable operational teams and delivering shared services.
• Expertise in HR & Payroll service design and operating model development.
• Experience in large-scale, multi-party implementation programmes.

Responsibilities

• Lead the design and implementation of HR & Payroll services.
• Contribute to the creation of the Service Blueprint and High-Level Operating Model.
• Oversee detailed service design and operating models for HR & Payroll.

Skills

Leadership of operational teams

HR & Payroll service design

Client relationship management

Stakeholder engagement

Service transition planning

Job description

A prominent outsourcing company is seeking an experienced HR & Payroll Services Lead to design and implement user-centric shared services. In this role, you will oversee the delivery of HR and Payroll services, manage operational teams, and contribute to service design to meet client requirements. The ideal candidate has extensive operational experience and expertise in HR & Payroll service delivery. Join a team committed to transforming how services are delivered in a dynamic environment.