Remote Housing & Neighbourhood Services Officer

Reed; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A large housing company in the UK is looking for a Neighbourhood Services Officer for a remote position. Candidates should have strong customer service skills and a background in housing or property sectors. Key responsibilities include managing properties, engaging with the community, and addressing tenant matters. A valid driving licence and vehicle are required for property visits. This is a temporary role with potential for permanence.

Qualifications

• Previous experience in housing or property sectors is a plus.
• Ability to manage tasks under pressure is essential.
• Driving licence and access to a vehicle required.

Responsibilities

• Managing empty properties and updating internal systems.
• Organising customer payments accurately.
• Communicating with tenants and addressing matters.
• Identifying arrears cases and conducting tenancy audits.
• Engaging with the community and logging information.

Skills

Excellent customer service skills

Strong attention to detail

Proficiency in IT

Advanced MS Office skills

Negotiation skills

Job description

A large housing company in the UK is looking for a Neighbourhood Services Officer for a remote position. Candidates should have strong customer service skills and a background in housing or property sectors. Key responsibilities include managing properties, engaging with the community, and addressing tenant matters. A valid driving licence and vehicle are required for property visits. This is a temporary role with potential for permanence.