Remote Head of HR Operations - Strategic People Leader

Mears Group; Gloucester; Hybrid; GBP 65,000; Full time

Job summary

A national service provider is seeking a Head of HR Operations to shape and deliver their Group People Strategy. This role involves significant engagement with operational leaders and stakeholders to ensure effective HR service delivery. Responsibilities include managing employee relations, coaching HR Business Partners, and leading change management initiatives. The ideal candidate should have extensive HR leadership experience and a strong grasp of both strategic and operational HR functions.

Benefits

25 days annual leave plus bank holidays

Life Assurance: 3 × salary

Private Medical: Family cover

Leading pension scheme – 5% employee / 8.5% employer contribution

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Qualifications

• Proven experience in a senior HR role with responsibilities comparable to the principal accountabilities outlined.
• Skilled advisor, able to provide clear, practical HR guidance remotely and face‑to‑face.
• Extensive senior management HR experience, with the confidence to challenge, influence, and persuade leaders.

Responsibilities

• Shape and deliver the Group People Strategy ensuring effective local implementation.
• Partner with senior leaders to embed HR priorities into operational decision‑making.
• Lead and coach HR Business Partners to provide expert support.

Skills

HR leadership

Change management

Employee engagement

Union relations

Influencing

Analytical skills

Communication skills

Job description

A national service provider is seeking a Head of HR Operations to shape and deliver their Group People Strategy. This role involves significant engagement with operational leaders and stakeholders to ensure effective HR service delivery. Responsibilities include managing employee relations, coaching HR Business Partners, and leading change management initiatives. The ideal candidate should have extensive HR leadership experience and a strong grasp of both strategic and operational HR functions.