Remote Gaming Community Moderator – EN/FR

Arise Virtual Solutions; Wrexham; Remote; GBP 40,000 - 60,000; Part time

Job summary

A virtual services platform is seeking a Remote Community Moderator to provide customer support for a major gaming client. The ideal candidate must be fluent in both English and French and possess a passion for the gaming industry. Responsibilities include engaging with players, monitoring community channels, and providing timely support. No degree necessary, this work-from-home opportunity allows you to create your own schedule from the comfort of your home.

Qualifications

• Must be fluent in English and French, both written and spoken.
• Ability to engage with players and understand their issues.
• Self-motivated and able to work independently with minimal supervision.

Responsibilities

• Provide support through email and chat for gaming customers.
• Monitor community channels and engage with players effectively.
• Maintain a positive and professional attitude while assisting customers.

Skills

Proficiency in English and French

Understanding cultural nuances

Passion for the gaming industry

Problem-solving skills

Excellent communication skills

Tools

Experience with Discord

Experience with social media platforms

Job description

A virtual services platform is seeking a Remote Community Moderator to provide customer support for a major gaming client. The ideal candidate must be fluent in both English and French and possess a passion for the gaming industry. Responsibilities include engaging with players, monitoring community channels, and providing timely support. No degree necessary, this work-from-home opportunity allows you to create your own schedule from the comfort of your home.