Remote Freelance Customer Support Specialist Flexible Hours

OnePilot; Leeds; Remote; GBP 40,000 - 60,000; Part time

Job summary

A customer support outsourcing company is seeking freelancers for a remote agent role. Responsibilities include assisting customers through email, chat, or phone after completing necessary training. The position offers flexible hours with pay ranging from €0.40 to €2 per resolved ticket, equating to an average of €15 to €20 per hour. Applicants should be comfortable with technology and available for at least 20 hours per week.

Benefits

Flexible working hours

Set your own schedule

Work from anywhere

Qualifications

• Must be available at least 20 hours per week.

Responsibilities

• Assist clients' customers via email, chat, or phone.
• Complete online training and access a knowledge base.
• Handle customer requests efficiently.

Skills

Comfortable with technology

Problem-solving skills

Strong written communication

Strong spoken communication

Job description

A customer support outsourcing company is seeking freelancers for a remote agent role. Responsibilities include assisting customers through email, chat, or phone after completing necessary training. The position offers flexible hours with pay ranging from €0.40 to €2 per resolved ticket, equating to an average of €15 to €20 per hour. Applicants should be comfortable with technology and available for at least 20 hours per week.