Remote Europe: CMC Program Lead & Client Relations (Mandarin)

WuXi AppTec Group; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

WuXi AppTec Group is seeking a senior client relationship professional to manage complex, multi-stakeholder CMC programs from a remote Europe location. The role emphasizes translating WuXi’s technical excellence into clear client communications and long‑term partnerships across R&D, CMC, Quality, Regulatory, and Procurement.

The ideal candidate has a Masters or PhD in life sciences, 5+ years in pharma/CRO/CMO environments, Mandarin fluency, and exceptional English communication.

Qualifications

• Masters (MS) or PhD in life sciences; chemistry preferred.
• Fluency in Mandarin is essential for communication with stakeholders and business partners.
• Proven experience in a CMC client-facing role within a CDMO, CRO, pharmaceutical, or biotech environment.
• Outstanding English communication skills, both written and verbal, with the ability to tailor messages to different audiences.
• Demonstrated ability to manage complex stakeholder landscapes across countries, cultures, and functions.

Responsibilities

• Act as the primary interface for assigned clients, representing WuXi with credibility and commercial awareness.
• Build long-term, trust-based relationships with diverse client stakeholders across R&D, CMC, Quality, Regulatory, and Procurement.
• Establish WuXi as a reliable, transparent, and solutions‑focused partner, not simply a service provider.
• Anticipate client concerns and proactively manage expectations, risks, and perceptions.
• Serve as the bridge between clients and WuXi operating sites, translating messages accurately in both directions.
• Coordinate and influence cross‑functional internal teams (DS, DP, Analytical, Regulatory, Quality).
• Challenge, clarify, and refine technical messaging to be appropriate for the client audience.
• Maintain high-level oversight of multiple concurrent client programs, focusing on relationship health and delivery confidence.
• Escalate issues pragmatically and constructively, balancing transparency with solutions.
• Support business growth through account expansion, follow‑on work, and trusted client advocacy.

Skills

Communication skills

Stakeholder management

Mandarin fluency

English proficiency

CMC knowledge

Education

Masters or PhD in life sciences

Job description

WuXi AppTec Group is seeking a senior client relationship professional to manage complex, multi-stakeholder CMC programs from a remote Europe location. The role emphasizes translating WuXi’s technical excellence into clear client communications and long‑term partnerships across R&D, CMC, Quality, Regulatory, and Procurement.

The ideal candidate has a Masters or PhD in life sciences, 5+ years in pharma/CRO/CMO environments, Mandarin fluency, and exceptional English communication.