Remote EPOS Deployment Specialist

WRS; Newport; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading technology firm in the UK seeks an enthusiastic Implementation Technician to deploy and support EPOS systems. This role requires strong troubleshooting skills and excellent communication for remote client support. The ideal candidate will thrive in a supportive team environment, with opportunities for career progression and professional development. Competitive salary and benefits are offered.

Benefits

Competitive salary

Company pension scheme

Employee Assistance Programme

Healthcare benefits

Training and development opportunities

Supportive team environment

Opportunities for career progression

Qualifications

• Experience in EPOS or IT system implementation preferred.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage multiple projects.
• Familiarity with database management and hosted environments is a plus.

Responsibilities

• Remotely install and configure EPOS systems for clients.
• Monitor and update software versions across multiple sites.
• Provide remote support during and after implementation.
• Maintain records of installations and site configurations.
• Update internal systems with client-specific details.
• Collaborate with support and project teams for issue resolution.

Skills

Troubleshooting

Customer service

Problem-solving

Project management

Tools

Datto

POS Management systems

Job description

A leading technology firm in the UK seeks an enthusiastic Implementation Technician to deploy and support EPOS systems. This role requires strong troubleshooting skills and excellent communication for remote client support. The ideal candidate will thrive in a supportive team environment, with opportunities for career progression and professional development. Competitive salary and benefits are offered.