Remote Engagement & Change Partner (UK)

ComXps; Greater London; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in Greater London is seeking a dynamic professional for a permanent remote role that includes occasional travel. The ideal candidate will have experience in change management and customer engagement, with strong communication and problem-solving skills. You will collaborate with teams across the organization to enhance customer experience and link initiatives to business metrics. Familiarity with CRM and service management tools is essential.

Qualifications

• 3-5 years of experience in engaging with multiple internal stakeholders across functions & markets.
• Proven experience in customer engagement, ideally within a software or technology environment.
• Able to link engagement initiatives to business outcomes like CSAT and AHT.

Skills

Change management

Customer engagement

Communication skills

Problem-solving

Organizational skills

Tools

Salesforce

ServiceNow

JIRA

Job description

A leading technology company in Greater London is seeking a dynamic professional for a permanent remote role that includes occasional travel. The ideal candidate will have experience in change management and customer engagement, with strong communication and problem-solving skills. You will collaborate with teams across the organization to enhance customer experience and link initiatives to business metrics. Familiarity with CRM and service management tools is essential.