Remote Employee Relations Specialist (UK & ROI)

Teleperformance; Remote; GBP 38,000; Full time

Job summary

A leading customer service provider is seeking Employee Relations Specialists to join their HRER team. The role requires expertise in UK employment law and experience in HR or employee relations. You will manage complex ER cases, support Employment Tribunal activities, and collaborate with various departments. The ideal candidate possesses exceptional communication skills and a strong ability to influence managers. This permanent, full-time position offers competitive salary and fully remote flexibility.

Benefits

Supportive leadership

Collaboration within HR team

Qualifications

• Proven experience working in an Employee Relations or HR role, with exposure to complex casework.
• Strong working knowledge of UK employment law including the Equality Act and Employment Rights Act.
• Excellent written and verbal communication skills with strong attention to detail.

Responsibilities

• Act as the first point of contact for managers on complex employee relations matters.
• Support and manage cases across the full ER spectrum.
• Assist with full Employment Tribunal activity.

Skills

Initiative

Empathy

Negotiation skills

Time management

Communication

Education

CIPD qualification or working towards

Job description

A leading customer service provider is seeking Employee Relations Specialists to join their HRER team. The role requires expertise in UK employment law and experience in HR or employee relations. You will manage complex ER cases, support Employment Tribunal activities, and collaborate with various departments. The ideal candidate possesses exceptional communication skills and a strong ability to influence managers. This permanent, full-time position offers competitive salary and fully remote flexibility.