Remote Dynamics 365 CE Lead | Power Platform & CRM

MS Talent Ltd; City Of London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading IT solutions provider is seeking a Dynamics 365 Customer Engagement Specialist to manage daily CRM operations and lead transformation initiatives. The ideal candidate should have over 5 years of Dynamics 365 CE experience. This remote role involves regional IT leadership, business process delivery, and stakeholder coordination, targeting professionals with strong CRM and communication skills.

Qualifications

• 8-12 years of IT experience, including 5+ years with Dynamics 365 CE.
• Background in CRM-focused roles (Functional Analyst, Technical Lead, Solution Architect).
• Familiarity with Power Platform and Azure integrations.

Responsibilities

• Act as the main IT contact for UK and EMEA teams.
• Oversee functional and technical aspects of D365 CE.
• Translate business requirements into effective CRM solutions.
• Manage external partners and internal IT contributors.

Skills

Expertise in Microsoft Dynamics 365 CE

Background as Functional Analyst

Experience with Power Platform

Strong communication skills

Job description

A leading IT solutions provider is seeking a Dynamics 365 Customer Engagement Specialist to manage daily CRM operations and lead transformation initiatives. The ideal candidate should have over 5 years of Dynamics 365 CE experience. This remote role involves regional IT leadership, business process delivery, and stakeholder coordination, targeting professionals with strong CRM and communication skills.