Remote Dispatcher & Scheduler — Pet Grooming Support

HireLATAM; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Remote Dispatcher & Scheduler to manage client appointments for a mobile pet grooming service. This full-time role involves proactive client engagement, education on services, and optimizing schedules. The ideal candidate has over 2 years of customer service experience and exceptional communication skills in English and Spanish. Join a supportive team dedicated to pet care while working from home.

Qualifications

• 2+ years of experience in customer-facing roles, with proven success.
• Exceptional verbal and written communication skills in English and Spanish.
• Highly organized, with the ability to manage multiple calls and tasks.

Responsibilities

• Call and text clients to schedule grooming appointments.
• Explain the benefits of mobile grooming to potential customers.
• Efficiently organize schedules to increase appointments.

Skills

Customer Service and/or Sales Experience

Communication Skills

Organization & Multitasking

Problem-Solving Attitude

Tech-Savvy

Positive & Team-Oriented

Pet Enthusiast

Tools

Google Docs

Microsoft Word

Microsoft Excel

Job description

A leading recruitment agency is seeking a Remote Dispatcher & Scheduler to manage client appointments for a mobile pet grooming service. This full-time role involves proactive client engagement, education on services, and optimizing schedules. The ideal candidate has over 2 years of customer service experience and exceptional communication skills in English and Spanish. Join a supportive team dedicated to pet care while working from home.