Remote Customer Support Specialist

Mercor; United Kingdom; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading AI research firm is seeking a Customer Services Representative for a part-time role. The ideal candidate will have over 4 years of professional experience and excellent communication skills. This remote position involves creating deliverables and collaborating with AI labs to advance machine learning systems. Compensation ranges from $60 to $80 per hour based on skills and experience.

Qualifications

• 4+ years professional experience in your respective field.

Responsibilities

• Create deliverables regarding common requests within your professional domain.
• Review peer-developed deliverables to improve AI research.
• Diagnose and solve real issues in your domain to advance machine learning systems.
• Work independently and asynchronously to meet deadlines while contributing to cutting-edge AI research.
• Collaborate with AI labs to enhance research and infrastructure.

Skills

Excellent written communication

Strong grammar and spelling skills

Job description

Mercor provided pay range

This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $80.00/hr

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Services Representative

Type: Independent Contractor

Compensation: $60–$80/hour

Location: Remote

Duration: 3–4 weeks

Commitment: 30–40 hours/week

Role Responsibilities

• Create deliverables regarding common requests within your professional domain.
• Review peer-developed deliverables to improve AI research.
• Diagnose and solve real issues in your domain to advance machine learning systems.
• Work independently and asynchronously to meet deadlines while contributing to cutting‑edge AI research.
• Collaborate with AI labs to enhance research and infrastructure.

Qualifications

• 4+ years professional experience in your respective field.
• Excellent written communication with strong grammar and spelling skills.

Start Date

Immediately

Compensation & Legal

• Hourly compensation, paid weekly via Stripe Connect.
• Independent contractor engagement through Mercor.
• Payments based on services rendered; contractors maintain full control over their work schedule and methods.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
• For any help or support, reach out to: [e-mail]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Seniority level

Not Applicable

Employment type

Part-time

Job function

Customer Service

Industries

Software Development

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