Remote Customer Support Assistant

VITA CV; United Kingdom; Remote; GBP 40,000 - 60,000; Part time

Job summary

A UK-based service provider is seeking a Remote Customer Support Assistant to assist customers through chat, email, and phone. The ideal candidate should be customer-focused, reliable, and solution-driven. Responsibilities include responding to inquiries, resolving issues, and maintaining a positive customer experience. This is a part-time, fully remote role with ongoing training and growth opportunities.

Benefits

Ongoing training and growth

Competitive hourly rate

Fully remote role

Qualifications

• Assist customers through chat, email, and phone.
• Deliver high-quality support and quick solutions.
• Maintain a positive customer experience.

Responsibilities

• Respond to customer enquiries professionally.
• Resolve product and service issues.
• Update internal support systems accurately.
• Escalate complex cases when needed.

Skills

Customer-focused mindset

Reliable

Patient

Solution-driven

Tools

Support tools & CRM

Job description

Remote Customer Support Assistant at VITA CV.

This range is provided by VITA CV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Competitive hourly rate.

About the Company

Vita CV is hiring a Remote Customer Support Assistant for a UK-based service provider.

About the Role

In this role, you’ll assist customers through chat, email, and phone while delivering high-quality support and quick solutions.

Responsibilities

• Respond to customer enquiries professionally
• Resolve product and service issues
• Update internal support systems accurately
• Escalate complex cases when needed
• Maintain a positive customer experience

Qualifications

• Customer-focused mindset
• Basic knowledge of support tools & CRM (a plus)
• Reliable, patient, and solution-driven

Preferred Skills

• Basic knowledge of support tools & CRM (a plus)

Pay range and compensation package

• Competitive hourly rate
• Fully remote role
• Ongoing training and growth

Equal Opportunity Statement

Vita CV is committed to diversity and inclusivity.

Apply Now

Start your support career from home.

Seniority level

Not Applicable

Employment type

Part-time

Job function

Administrative and Customer Service

Industries

Business Consulting and Services