Remote Customer Service Advisor - Work From Home

Back 2 Work Complete Training; Colchester; Remote; GBP 24,000; Full time

Job summary

A leading training provider in the UK is seeking a Customer Service Advisor to work from home, offering a salary of £23,809.50 per annum. The role involves handling inbound calls, managing appointments, and providing excellent customer service. Ideal candidates will possess good communication skills, a professional telephone manner, and the ability to work efficiently in a fast-paced environment. Comprehensive training will be provided to prepare you for this role.

Benefits

28 days holiday, increasing to 30 days

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Recognition awards

Career development opportunities

Qualifications

• Comfortable with booking systems for appointments.
• High regard for efficiency and accuracy.
• No prior experience required; training is included.

Responsibilities

• Handle inbound calls requiring appointments.
• Book, re-schedule, and cancel appointments.
• Provide excellent customer service to callers.

Skills

Good communication skills

Ability to work in a fast-paced environment

Polite and professional telephone manner

Empathy towards callers

Job description

A leading training provider in the UK is seeking a Customer Service Advisor to work from home, offering a salary of £23,809.50 per annum. The role involves handling inbound calls, managing appointments, and providing excellent customer service. Ideal candidates will possess good communication skills, a professional telephone manner, and the ability to work efficiently in a fast-paced environment. Comprehensive training will be provided to prepare you for this role.